Canvas Sapa Legend Hotel, Sapa

My stay at the hotel was a mix of cozy comfort and engaging service. The rooms were inviting and had the necessary amenities for three people, although the lack of privacy due to the corridor view was a drawback. The hotel staff were excellent and always ready to assist, especially Manager David Ho, who went out of his way to help us with tour bookings. The location was ideal, providing a tranquil lake view and easy access to the town center. The dining experience was a highlight, offering a diverse and delicious selection of European, Asian, and local Vietnamese cuisine.

The hotel is comfortable although the shower temperature was a bit cool. The rooms facing the road were noisy, but overall, the stay was pleasant despite the lack of clean air and small size. The staff is very helpful, especially for travel advice in Sapa. The location is excellent but could use more professionalism. The dining options were good for even picky eaters, and the facilities were satisfactory.

The hotel rooms, though generally fine, did not quite meet the 4-star standard we expected, especially in comparison to other hotels. They had a musky smell that needed airing out and remained cold despite efforts from staff, including providing an electric heater. The service from the manager was exceptional, as they were extremely helpful and accommodating, even offering to use the spa facilities after check-out. The location provided a tranquil lake view and served as a great base for exploring the city. The dining experience was good with a decent selection of choices. The facilities were satisfactory.

I had a mixed experience at the hotel. The location was excellent, right at the lake and near restaurants, making it a great base to explore the town. The rooms were clean and complete, but some might find them too warm without natural daylight. The service was helpful, especially from Manager David Ho and Ms Nhan, although communication could be a challenge due to the poor English. The dining options were good with a variety of choices, but the professional standards of the staff were inconsistent.

I had a pleasant stay at this hotel, which is a suitable choice for young solo travelers looking for a clean and comfortable room with really hot water. The hotel staff was welcoming and organized an early check-in without extra cost, which was great. The location near the lake provided a tranquil view and convenience for exploring the town. The dining experience was good with a mix of local and standard options.